Refund policy

Returns & Eligibility

  • Final Sale Policy: For health and safety reasons, all supplement sales are final once shipped.

  • Exceptions: Returns may only be accepted if:

    • The product arrives damaged in transit.

    • You received the wrong item due to our error.

  • Timeframe: Any claim for a damaged or incorrect order must be submitted within 7 days of delivery with photo evidence of the packaging and product.

Refunds

  • Refunds are only issued in the following cases:

    • The product was defective or damaged upon arrival.

    • An incorrect item was shipped.

  • Once your claim is verified, we will issue a refund to your original payment method within 7–10 business days.

  • Non-Refundable Costs: Shipping charges, handling fees, and taxes are non-refundable.

Exchanges

Exchanges are only allowed if you received a defective or incorrect product. Replacement items will be shipped at no additional cost once the claim is approved.